Terms & Conditions - LUX Artscio
General Information and scope of services
LUX Artscio, registered as CVR DK 3988 2620, offers business development and compliance services to tattoo studios and companies within the tattoo industry.
LUX Artscio can provide tools and services for B2C if requested.
Contact:
Email : Valkyria@luxartscio.com
LUX Artscio offers services to tattoo artists / studio owners and sometimes B2C customers mainly within the EU.
Services include concept development, sustainable business strategies, financial adjustments and preparation for guest appearances in compliance with the EU and Danish regulations.
LUX Artscio also provides tattooing services as LUX.A. Ink.
Rights
All rights to workshops, courses, tools and digital products belong to LUX Artscio unless stated otherwise. Upon purchase, a license is obtained to use the purchased product as indicated under the product in question.
Your digital product is personal, and you may not sell, forward, lend, give away or otherwise distribute the product, either privately or commercially. This applies both to the content of our online products, downloaded products, live classes, workshops and courses.
Important service features
The services are available through online platforms and consultations.
Online consultations with be held via. Google Meet or other if preferred, and we use Notion as platform for the main digital services.
The available service options within the consultation service will vary in duration due to the customer’s needs and preferences. LUX Artscio does not offer a single “one-size-fits-all” solution, since we wish to adapt to the volatility of the market.
Custom systems are delivered as one-time projects per client or studio.
Ongoing improvements and feature additions can be purchased as separate projects or consultation packages after the 3 month post-period (or other duration stated in the offer letter) after delivery of the last project.
The consultations acts on a subscription or hourly basis, where the needs of the client is in focus. Some may only need one month and others may need several months, depends on the needs of the specific client.
When choosing the consultation service - please note that email support will is available
between 9 AM to 9 PM. (CEST) Consultations have different availability.
If there is any confusion regarding agreements or intentions, we will reach out to confirm if it's correct or not. If we do not recieve an answer within a reasonable amount of time - primarily stated in our message - we temporarily stop the service to ensure efficiency.
Custom systems, such as the booking system with ink registration, has an opening fee associated with it as there’s no reoccuring fee connected to LUX Artscio in using the service, if you choose to purchase the system in a one-time purchase. It’s currently not possible to do a monthly subscription basis on the booking system.
However - depends on the complexity of the booking system, the client may be required to purchase a specific Notion subscription.
The Safety Data Sheet Portal is only available on a monthly subscription basis.
The opening fee is non-refundable and the systems may not be replicated and resold to companies without LUX Artscio’s accept of such.
It must be emphasized that LUX Artscio has no influence on errors and shortcomings in Notion's platform. However, LUX Artscio would like to offer assistance to be able to meet errors and shortcomings in Notion's platform by relaying the error message and communicating between Notion and the customer, and if applicable - repair database damage.
Pricing and payment terms
The prices are non-negotiable and will be stated in the offer letter.
Pricing information regarding consultation is communicated individually based on the project's specific requirements for each client.
We must emphasize that the price is based on the client’s specific needs and will vary on this.
This will be stated in the offer the client received before the service officially starts. The offer must be accepted in writing before the offer is binding and payment of service will be stated in the offer letter.
It must be emphasized that LUX Artscio only accepts cards and bank transfers when referring to commercial purchases.
Warranty
LUX Artscio makes no guarantees, as it is the customer's own responsibility to use the service as intented.
Proper use of the service guarantees improved preparation for government controls, reducing stress and anxiety within the business environment.
When using any of the services, it is the customer's own responsibility to use the service according to what the customer wants to use the service for. LUX Artscio wants to develop solutions for the company's needs in the best possible way, but reserves the right to reject the customer if the customer's needs go against LUX Artscio's ethical guidelines.
If a tattoo company is a member of the Dansk Tatovør Laug (In Denmark), benefits can be obtained, as LUX Artscio's values and ethical guidelines are similar to DTL's purpose of promoting understanding of the importance of performing tattoo work in accordance with the applicable legislation, incl. working methods and hygiene rules.
If a tattoo company wants these benefits and uses their membership for LUX Artscio's services, a valid membership with DTL must be presented.
It must be emphasized that DTL has not entered into agreements with LUX Artscio - and therefore DTL cannot be held responsible for this offer, as it is LUX Artscio's own choice to offer this.
The Client's responsibility
The client's presence is required for scheduled consultations. A response is expected within the presented timeframe to requests for information; failure to comply may result in delays and potential additional costs.
If the client fails to attend more than 2 meetings or ignores multiple requests, additional charges may be imposed (If charged hourly) or service may be suspended without refund (if subscription based). It is the client's own responsibility to use the tools and advice as directed, which are implemented during the service.
If the client has other third parties that advise them to do other things as advised, then LUX Artscio is not liable for any damages in connection with the third parties' advice. Errors and shortcomings on the client's other third-parties does not constitute liability on LUX Artscio for their errors nor shortcomings.
Everything that happened before the agreement with LUX Artscio is not LUX Artscio's responsibility.
With the Booking and ink registration system, if you do not oblige by, what the system advices you regarding the usage of ink, not registering the right information, etc., LUX Artscio will not be held liable for any misuse or lack of documentation.
LUX Artscio is not liable for anything that happens in the system after you've been granted the admission to the system.
You will need to comply with the laws within your country.
Legal complications
Complications will be settled in accordance with the terms and conditions accepted prior to commencement of service.
Before commencing service, clients must agree to the offer letter that clearly states price, terms of service, refund policy and performance details.
In the event of litigation, complications will be resolved through the relevant legal system.
Termination or cancellation
Clients have the right to cancel the service at any time. However, the advance payment will not be refunded. If LUX Artscio cancels the service, the advance payment will be refunded in full.
As mentioned previously - If there is any confusion regarding agreements or intentions, we will reach out to confirm if it's correct or not. If we do not receive an answer within a reasonable amount of time - primarily stated in our message - we temporarily stop the service to ensure efficiency.
However - this is not a termination of the service, but one of the points stated in "The client's responsibility".
Terms of service - LUX.A Ink
Booking
When you book a session, a fee is charged. The fee varies between 500–1,000 DKK, depending on the size of the tattoo.
Primarily, the fee for small and medium-sized tattoos is 500DKK, while larger tattoos (full-day and longer sessions) require a fee of 1,000 DKK.
DKK 250 of the fee is an administration fee (non-refundable), and the rest is the prepayment fee (refundable under certain conditions).
Your appointment will only be booked once the fee has been paid.
Your design will not be made until the fee has been received.
The guideline full-day price for primarily black tattoos is 5.000 DKK (2026 prices), and the price is affected by how the design is composed, the number of materials, colours, and size.
Colored tattoos have a guideline full-day price of 6.000 DKK(2026 prices).
Please remember that the prices are indicative — and that a full day means a duration of 5–7 hours.
It should be emphasized that LUX.A. Ink does not operate as a walk-in shop where you can come in and get a session immediately, because LUX.A. Ink is not the tattoo artist's full-time work.
Therefore, consultations, communication, and booking take place digitally.
The tattoo service itself is carried out in Hedehusene at I-Ink's tattoo studio.
The fee will always be deducted from the total price of the tattoo.
At LUX.A. Ink, all prices are stated in Danish kroner and include VAT.
We reserve the right to change prices without prior notice.
Confirmed bookings are not affected by price changes unless the tattoo design must be changed*. LUX.A. Ink accepts payment by VISA/Dankort, MasterCard, PayPal, Google Pay, Apple Pay, and bank transfer.
Cancellation
If you wish to cancel or are unable to attend your session, you must cancel or reschedule as soon as possible and within 72 hours of the session.
The earlier you cancel or reschedule, the sooner you can get a new appointment.
In the event of repeated cancellations without a plausible reason (more than 2 times), you will be flagged and will not be able to book with LUX.A. Ink again, and you will lose your prepayment.
If you do not cancel at least 72 hours before your session, or if we have discussed changes to your design, you lose the right to have your prepayment refunded, unless you can document a valid reason for not showing up.
If the tattoo artist is forced to cancel the session, you will be offered the option to reschedule or receive your prepayment back.
If you arrive at your session under the influence of drugs or alcohol, your session will be cancelled immediately.
You will lose your prepayment without warning, and if you choose to show up under the influence multiple times, a fine of 30% of the tattoo price excluding administration and prepayment fees will be imposed.
You will also be permanently banned from LUX.A. Ink.
Example:
Tattoo price: 4,000 DKK
Prepayment fee: 500 DKK
30% of the price: 1,200 DKK
Total : 500 DKK + 1,200 DKK = 1,700 DKK
In this example, you lose 1,700 DKK if you show up under the influence of drugs or alcohol.
Why is there a fine for showing up under the influence?
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Your health and safety are the priority, and being under the influence of drugs or alcohol can negatively affect you. The tattoo artist has spent time creating your design, preparing for the session, and planning how the process should take place, and that time could have been spent on someone who does not show up under the influence.
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Your body is working to break down drugs and alcohol, which can worsen the experience, harm you and the tattoo, and significantly increase the risk of infection.
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There is zero tolerance for drugs at LUX.A. Ink.
Price changes* Price changes may occur in the following situations:
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The tattoo takes longer to complete than expected (for example due to stress, poor diet, or lack of sleep).
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The tattoo takes less time than expected.
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In this case, the price may be lower than originally agreed. This is assessed by the tattoo artist.
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New elements or details are added to the project, changing the size of the design.
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If you wish to change the design after more than three revisions, an additional fee may be charged.
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The size of the project changes, for example if the placement is moved to a different part of the body.
Complications with a tattoo
If you are uncertain about complications with a tattoo, you must contact your tattoo artist before you do anything.
However, if you have signs of infection, you should contact your doctor first.
Even if LUX.A. Ink is not your tattoo artist, you can contact me and I will help you as soon as possible.
Please send a picture of the tattoo and describe your concerns. In Denmark, it is mandatory for tattoo artists to store information about the ink used for up to 3 years, but I store it up to 5 years.
If you experience problems with the ink in your tattoo, you can ask your tattoo artist to provide you with a Safety Data Sheet.
You should bring this with you to your doctor for more precise treatment.
Consent declaration
You will be asked to sign a consent declaration before the session begins.
This ensures that you are informed about your rights, what the tattoo artist (me) needs to know, and how responsibility is shared in the process.
The consent declaration is intended to ensure that you follow the rules and guidelines necessary for the tattoo session to take place.
Information about the ink used in your tattoo will be stored by LUX.A. Ink for up to 5 years from the date of the tattoo.
Your data is subject to the GDPR, which you can read about here.